Last updated: November 20, 2025
At Online Day Spa (“we,” “us,” or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website onlinedayspa.com, purchase products, sign up for our newsletter, or otherwise interact with us.
Please read this policy carefully. By using our website, you consent to the practices described below.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide Voluntarily
Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely via our payment processors – we do not store full credit card details)
Date of birth (if you join our birthday rewards program)
Skin concerns, skin type, or other beauty profile information (if you complete quizzes or consultations)
b. Information Collected Automatically
IP address, browser type, device information, operating system
Browsing behavior (pages viewed, links clicked, time spent)
Cookies, pixels, and similar tracking technologies
c. Information from Third Parties
Data from analytics providers (e.g., Google Analytics, Meta Pixel)
Information from advertising partners
Data from social media platforms when you log in or interact with us via social media
2. How We Use Your Information
We use your information to:
Process and fulfill your orders (including shipping and customer support)
Send order confirmations, shipping updates, and transactional emails
Personalize your shopping experience and recommend products
Send marketing communications (newsletters, promotions, new product launches) – only if you opt in
Improve our website, products, and services
Detect and prevent fraud or unauthorized activities
Comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Remember your cart items
Understand how you use our site
Show you relevant ads on other websites (retargeting)
You can manage cookie preferences through your browser settings or via the cookie banner on our site.
4. Marketing & Newsletters
We’d love to send you exclusive offers, skincare tips, and new product announcements!
You can opt in to receive marketing emails during checkout or on our website.
You can unsubscribe at any time by clicking “Unsubscribe” in any email or contacting us at info@onlinedayspa.com.
We use platforms such as Klaviyo, Mailchimp, or Omnisend to manage email marketing (these partners are GDPR/CCPA compliant).
5. Sharing Your Information
We do not sell your personal information.
We may share your data with trusted third parties only when necessary:
Payment processors (Stripe, PayPal, Shopify Payments, etc.)
Shipping carriers (USPS, FedEx, DHL, etc.)
Analytics and advertising partners (Google, Meta, TikTok, Pinterest)
Email marketing platforms
IT and customer support tools (e.g., Zendesk, Gorgias)
Legal authorities when required by law
All partners are contractually obligated to protect your data.
6. Data Security
We use industry-standard encryption (SSL), secure servers, and regular security audits to protect your information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
7. Your Rights & Choices (GDPR, CCPA, etc.)
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Opt out of marketing emails
Opt out of the sale of personal data (we do not sell data, but you can still request)
Request data portability
Withdraw consent at any time
To exercise your rights, email us at info@onlinedayspa.com or use the contact form on our site. We will respond within the legally required timeframe (usually 30–45 days).
8. International Data Transfers
Our website is operated from [Your Country, e.g., the United States]. If you are located outside this country (e.g., EU/UK), your data may be transferred to and processed in the United States. We use appropriate safeguards (such as Standard Contractual Clauses) to protect international transfers.
9. Children’s Privacy
Our website is not intended for anyone under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The new version will be posted on this page with an updated “Last updated” date. Continued use of our site after changes constitutes acceptance of the new policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@onlinedayspa.com